Digital Accessibility News

photo of a shopper in a wheelchair
Shopping has become harder for disabled people both online and in-store during the Covid-19 pandemic, new research has found. Now retailers are now being urged to act in order to make websites and apps easier to use by people who are often looking to buy the essentials. Purple, the organization behind today’s Purple Tuesday event highlighting the importance of accessibility for disabled shoppers both online...
photo of keyboard with accessibility icons for keys
Canadian businesses face a January 1, 2021 deadline to make all internet websites and web content more accessible, and experts are urging Canadian businesses to take a hard look at their web presence and take the deadline seriously. The Accessibility for Ontarians with Disabilities Act (AODA) requires organizations with 20 or more employees to file a compliance audit* before this deadline. AODA will require Canadian...
photo of microsoft store front
On Thursday in the Southern District of New York, Microsoft was sued in a putative class-action complaint by the plaintiff, “a visually-impaired and legally blind person who requires screen-reading software to read website content using his computer,” who alleged that Microsoft failed to have an accessible website for its Xbox under the Americans with Disabilities Act (ADA). Specifically, the plaintiff brought this suit for Microsoft’s...
photo of wall outlet with too many plugs
In technology, inherent bias can be hard to root out. Our tech tends to reflect the people who create it — their perspectives and experiences shape how products are designed. Whether you’re talking about a smart city or a smart speaker, the systems that underpin our lives are the sum of designers’ decisions; inequality and exclusion are often the unintentional consequences of those choices. To...
photo of wine sitting on a counter at a bar
In early August, James Blanchard, co-owner of Blanchard Family Wines, answered a knock at his door. On the other side was something very unexpected: a lawsuit. The complaint was that the winery’s website violated the Americans with Disabilities Act (ADA), which extends to a business’ website. Blanchard was shocked. He’d hired a large corporation to create his company’s website and hadn’t received any prior complaints—not...
photo of man with blindness sitting in front of his computer
County and state public health agencies in Colorado have posted coronavirus data, public health orders and testing locations on their websites. But many of those documents, forms and graphics are inaccessible for people with vision impairments. Curtis Chong, a blind person from Aurora who has worked with the National Federation of the Blind on computer accessibility issues, noted that his JAWS screen reader cannot interpret...
photo of seated man with headphones in front of a computer
The internet has become an integral part of most people’s daily lives. This is truer than ever during the COVID-19 pandemic, when most of us are spending a great deal of time in our homes interacting with the outside world through websites, apps, and video conferences. Unfortunately, despite some efforts by a few officials and agencies and clear state mandates and federal laws, blind Nevadans...
photo of people drinking at a bar
As lawsuits over Americans with Disabilities Act accessibility on websites and mobile apps became increasingly common — including a high-profile case involving Domino’s, which went to the Supreme Court in October 2019 — Congress has just introduced the bipartisan-supported Online Accessibility Act, which would extend the legislative breadth of the ADA. Under this extension, businesses would have to make their websites accessible to visually impaired...
photo of a woman's eyes staring forward behind cloth covering her face
Blindness and severe vision impairment is predicted to affect almost 900 million people worldwide by 2050—up from around 338 million today, according to a new pre-print study accepted by The Lancet and highlighted on World Sight Day (8 October). Researchers led by Rupert Bourne, Professor of Ophthalmology at Anglia Ruskin University (ARU), examined more than 500 studies showing trends in prevalence of blindness and vision...
photo of tap-to-pay credit card machine
As a result of COVID-19, many public transport agencies suspended collecting fares in order to avoid riders coming in close contact with the vehicle operator. For example, the Metropolitan Transportation Authority (MTA) in New York City suspended collecting fares on buses in March 2020 in order to keep riders a safe distance away from drivers. The MTA only resumed fare collection on buses on 31...
photo of woman sitting on floor working on a laptop
Federal employees in many agencies have spent the majority of this year working from home because of the coronavirus pandemic. This major shift in workplace culture has forced agencies to rethink a range of daily processes, including conducting virtual interviews with prospective hires and onboarding new employees without having them set foot in an office. Congress and agencies have also looked at the benefits of...
photo of laptop and open book sitting next to coffee on a desk
Federal employees in many agencies have spent the majority of this year working from home because of the coronavirus pandemic. This major shift in workplace culture has forced agencies to rethink a range of daily processes, including conducting virtual interviews with prospective hires and onboarding new employees without having them set foot in an office. Congress and agencies have also looked...