ADA Website Compliance

How We Work With You (The Criterion Advantage)

We employ accessibility experts who dedicate to fighting for you.  Not just to get your project compliant, but to keep it that way.  As a result, our team focuses on creating the best experience possible for your customers. In addition, our team has been hand-selected because of their expertise in disability testing.  From being participants in writing the Web Content Accessibility Guidelines (WCAG) to team members with disabilities, we ensure our auditors are the best equipped to achieve success at the highest levels.  In doing this, we have created an unbeatable group of experts. 

We Help You To Become Compliant and Stay Compliant

What we test for:

WCAG 2.1 Compliance

A, AA, and AAA Standards


508 Compliance

ADA Compliance

ACA & AODA Compliance

We test for accessibility in:


Web Applications

Mobile Apps


Part of Criterion’s testing does consist of the latest accessibility scanning technology.  Because of this, we can do what our competition does – only better.  In addition to scanning, our hands-on approach means: our auditors test every page of your project.  If you don’t see this value, try scanning your project with two different automated scanners.  The difference in results indicates that a source of truth and guidance is needed to help navigate this otherwise confusing process.

From the beginning of our relationship with clients, we pride ourselves on being a white-glove service that offers what no one else can.  We are a passionate team that leads, trains, and helps you with your web accessibility needs.

What Is ADA Website Compliance?

You’ve probably heard the terms: WCAG 2.1, ADA Compliance, and Section 508 Compliance.  The truth is, there is quite a bit of overlap between websites and apps. 

ADA Compliance refers to the ‘Americans with Disabilities Act.’  ADA Title II and Title III are the rules that require government agencies and public businesses to be compliant.  Anyone with a disability should be able to use your website or app just as someone without a disability.  The technical requirements for ADA websites and apps reside in the rules found in WCAG 2.1 and Section 508.

After ADA Testing and Compliance

Once our team of experts has tested and confirmed any repairs to your website or app, Criterion goes the extra mile to ensure your long-term compliance.  We focus on helping you to maintain your status. 

Criterion’s VPAT (Voluntary Product Accessibility Template) is issued.  Your status tells the world, ‘We care about compliance’ and ‘We are following the laws to the best of our ability.’ DIY solutions may solve some issues, but there is no replacement for a certified audit.  Once our team confirms compliance, we offer training to keep your development and management teams informed of rules and best practices.  By completing our courses, your team will know how to maintain good standing.

Included in Criterion’s testing service is a full year of management support.  Our dedicated professionals will cater to legal or compliance questions for an entire year.  We always remind our clients that any change made to a website or app (regardless of size) could remove your site from accessibility compliance.  Because of this, it is essential to have a trained staff, scheduled audits, and a support team of professionals.

ADA Web Accessibility Is Not Rocket Science... It's WCAG!

The requirements for ADA web accessibility are a subset of rules contained in WCAG 2.1.  WCAG 2.1 includes three levels of compliance that vary in difficulty.  With this, we frequently answer whether specific standards are applicable.  Through our 20+ years of experience in the compliance arena, you can guarantee we have seen it all and heard it all.  Our job is to understand the laws so we can make it easy for you and your team to do the easy work of making the repairs necessary.  Look at our processes and staff, and you will understand that having a partner in ADA Web Compliance goes a long way.

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Advanced WCAG Online Training Courses Available!

Criterion’s advanced WCAG online training courses are written by our subject-matter experts who have decades of ADA website compliance testing experience. Our online courses are designed to provide clients with the knowledge required to create and maintain WCAG compliant websites, mobile apps, web applications, Word & PDF documents, email, and social media posts.

  • Course #1:  “Introduction – Understanding Web Accessibility”
  • Course #2:  “Advanced – WCAG Testing & Repair Techniques”
  • Course #3:  “Advanced – Creating Accessible Word & PDF Documents”
  • Course #4: “Advanced – Mobile WCAG Testing & Repair Techniques”

Our Clients Include

The Business of Website Accessibility Compliance

Successful long-term website accessibility compliance requires both technical modifications to a website and changes to the business processes involved in the management of a website. While our competitors focus entirely on the technical aspects of website accessibility, Criterion also provide management consulting to assist our clients with best practices in the following areas:

Accessibility Tools Selection

Govt. Contract Support & VPATs

Vendor Management Support

WCAG Legal Support

Advanced WCAG Training

Marketing Accessibility

Corporate Communications

Web Accessibility Statements