ADA Web Compliance

ADA Web Accessibility Is Not
Rocket Science... It's WCAG!

The technical standard for ADA website accessibility compliance is the Web Content Accessibility Guidelines (WCAG), and the latest version is WCAG 2.1 A & AAOur expert human WCAG testers, including people with disabilities, can help ensure that your website and web application, software, or native mobile app complies with WCAG 2.1 A & AA.

We will identify all areas of WCAG non-compliance and help your team throughout the repair process. What if you don’t have internal web development resources? In that case, we can work with your 3rd party vendor or refer you to qualified experts who can make the necessary WCAG repairs based on our audit results. No project is either too big or too small for Criterion!

Beware of “Quick-Fix” Web Accessibility Products

Web accessibility plugins, widgets, or using automated scanning tools exclusively will not result in ADA website compliance. A website is considered ADA-compliant only when all HTML and source code conform to WCAG 2.1 A & AA technical standards.

Web accessibility widgets and plugins are marketed as a quick way to achieve ADA website compliance, and they’re particularly appealing because they’re inexpensive and can be stood up quickly. However, “quick fixes,” such as the ADA compliance accessiBe plugin, will not result in a WCAG compliant website or minimize your risk from future ADA litigation.

Read More About “Quick-Fix Products”:

“To date, lawsuits involving websites or mobile apps in federal court under the ADA, specifically in state courts in New York and California, there have been 414 lawsuits in 2023 against companies with active widgets in contrast to 313 during the same period last year.”

Forrester Contributor. “What’s Wrong With Quick-Fix Products For Digital Accessibility?” Forbes Magazine

When the Americans with Disabilities Act (ADA) Requires Digital Content to be Accessible

The Americans with Disabilities Act applies to businesses open to the public (Title III) and state and local governments (Title II).

Businesses that are open to the public
(Title III)

It is important to ensure that websites are accessible to all, including people with disabilities. When a website has inaccessible features or is not WCAG compliant, it can limit the ability of people with disabilities to access the goods, services, and privileges offered by public accommodations.

Examples of businesses that are open to the public and must be accessible under ADA Title III includes:

  • eCommerce websites, retail stores, and other sales or retail establishments.
  • Banks, financial services, and insurers.
  • Hotels, inns, and motels.
  • Hospitals and medical offices.
  • Restaurants, Bars, and other food and drink establishments.
  • Auditoriums, theaters, sports arenas, etc.
cobblestone street with small business stores on on each side
image of governmental buildings and lawn

State and local governments
(Title II)

Title II of the ADA prohibits discrimination against people with disabilities in all state and local government services, programs, and activities. State and local governments must ensure that their communications with people with disabilities are as effective as with people without disabilities. Many state and local government services, programs, and activities are now offered online, including:

  • Applying for an absentee ballot.
  • Paying tickets or fees.
  • Filing a police report.
  • Attending a virtual town meeting.
  • Filing tax documents.
  • Registering for school or school programs.
  • Applying for state benefits programs, etc.

Criterion Can Help!

Over 23 years of web accessibility compliance excellence!
Specializing in WCAG compliant websites, applications, and native mobile apps.
Contact us today for your complimentary web accessibility review and consultation!

Digital Accessibility Services

Gain a competitive edge and improve your customer’s end-user experience with our comprehensive suite of digital accessibility services!

Human WCAG Testing

Providing the most comprehensive human WCAG testing and certification in the industry! Our WCAG audit teams consist of senior application developers, expert end-users with disabilities, and editors of the WCAG guidelines.

Fanatical Customer Support

Our project managers and WCAG testers are committed to ensuring you receive fanatical customer and technical support before, during, and after the completion of your project.

Accessibility Consulting

Every Criterion project includes a letter of retention, government contracting support, 3rd party vendor management support, and WCAG legal support.

Accessibility Monitoring

We ensure long-term WCAG accessibility compliance by including a free post-project completion 90-day spot check and regularly scheduled quarterly, bi-annual, or annual monitoring.

Advanced WCAG Training Courses

Our advanced WCAG training courses will empower your internal development team and/or external vendors to get compliant and stay WCAG compliant.

VPAT Accessibility Documentation

Your WCAG compliance is only as good as your Voluntary Product Accessibility Template (VPAT). We guarantee your VPAT will reflect the highest legal and contractual due diligence available.

Get WCAG Compliant!

We are committed to your success!

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