Kyle Frownfelter guides people through whatever tech problem comes their way. “You've got JAWS on your system, right? So JAWS is a screen reader for visually impaired, blind, visually impaired folks,” Frownfelter explained. “And what it does is it reads the screen and the contents of the screen in a synthetic voice.” As an Assistive Technology Instructor for the Northeastern Association of the Blind, he...