ACA & AODA Compliance

How We Work With You (The Criterion Advantage)

We employ accessibility experts who dedicate to fighting for you.  Not just to get your project compliant, but to keep it that way.  As a result, our team focuses on creating the best experience possible for your customers. In addition, our team has been hand-selected because of their expertise in disability testing.  From being participants in writing the Web Content Accessibility Guidelines (WCAG) to team members with disabilities, we ensure our auditors are the best equipped to achieve success at the highest levels.  In doing this, we have created an unbeatable group of experts. 

We Help You To Become Compliant and Stay Compliant

What we test for:

WCAG 2.1 Compliance

A, AA, and AAA Standards


508 Compliance

ADA Compliance

ACA & AODA Compliance

We test for accessibility in:


Web Applications

Mobile Apps


Part of Criterion’s testing does consist of the latest accessibility scanning technology.  Because of this, we can do what our competition does – only better.  In addition to scanning, our hands-on approach means: our auditors test every page of your project.  If you don’t see this value, try scanning your project with two different automated scanners.  The difference in results indicates that a source of truth and guidance is needed to help navigate this otherwise confusing process.

From the beginning of our relationship with clients, we pride ourselves on being a white-glove service that offers what no one else can.  We are a passionate team that leads, trains, and helps you with your web accessibility needs.

What are ACA & AODA Compliance?

You’ve probably heard the terms: WCAG 2.1, ACA Compliance, and AODA Compliance. The truth is, there is quite a bit of overlap between websites and apps. 

The Accessible Canada Act (ACA) and Accessibility for Ontarians with Disabilities Act (AODA) is similar Canadian laws created to enable full and equal participation for anyone with a disability, without limitation. Although AODA is specific to the Province of Ontario, both rules state that website compliance guidelines follow WCAG 2.0 AA.

After ACA & AODA Testing and Compliance

Once our team of experts has tested and confirmed any repairs to your website or app, Criterion goes the extra mile to ensure your long-term compliance. We focus on helping you to maintain your status. 

Criterion’s VPAT (Voluntary Product Accessibility Template) is issued. Your status tells the world, ‘We care about compliance’ and ‘We are following the laws to the best of our ability.’ DIY solutions may solve some issues, but there is no replacement for a certified audit. Once our team confirms compliance, we offer training to keep your development and management teams informed of rules and best practices. By completing our courses, your team will know how to maintain good standing.

Included in Criterion’s testing service is a full year of management support. Our dedicated professionals will cater to legal or compliance questions for an entire year. We always remind our clients that any change made to a website or app (regardless of size) could remove your site from accessibility compliance. Because of this, it is essential to have a trained staff, scheduled audits, and a support team of professionals.

ACA & AODA Web Accessibility Are Not Rocket Science... They are WCAG!

Each law defines the requirements for both ACA & AODA as WCAG 2.0 AA standards. Although there are three different levels of WCAG (A, AA, and AAA), AAA is sometimes impossible to achieve due to existing technology limitations. So, yes, there is a newer standard available in WCAG 2.1. However, both sets of Canadian laws still adhere to the 2.0 principles. The good part is that WCAG 2.1 AA covers everything in 2.0 with additions. Therefore, if you were to be WCAG 2.1 AA compliant as an app or website, you would also meet the requirements of these laws. 

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Advanced WCAG Online Training Courses Available!

Criterion’s advanced WCAG online training courses are written by our subject-matter experts who have decades of website and web application accessibility compliance testing experience. Our courses are designed to provide clients with the knowledge required to create and maintain WCAG compliant websites, mobile apps, web applications, Word & PDF documents, email, and social media posts.

  • Course #1:  “Introduction – Understanding Web Accessibility”
  • Course #2:  “Advanced – WCAG Testing & Repair Techniques”
  • Course #3:  “Advanced – Creating Accessible Word & PDF Documents”
  • Course #4: “Advanced – Mobile WCAG Testing & Repair Techniques”

Our Clients Include

The Business of ACA and AODA Compliance

Successful long-term ACA and AODA compliance requires both technical modifications to a website and changes to the business processes involved in the management of the site. While our competitors focus entirely on the technical aspects of ACA and AODA compliance, Criterion also provides management consulting to assist our clients with ACA and AODA best practices in the following areas:

Accessibility Tools Selection

Govt. Contract Support & VPATs

Vendor Management Support

WCAG Legal Support

Advanced WCAG Training

Marketing Accessibility

Corporate Communications

Web Accessibility Statements